Your First Visit

New Patients

Your first visit to PHM Orthodontists involves a few special steps so that we can get to know you. To understand what to expect, please read through this page.

You’ll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There’s also background information about our committed staff and our first visit procedures.

You can also save some time by printing out and completing the patient forms in advance of your appointment.

We look forward to you joining the PHM Orthodontists’ family!

The complete patient medical and dental history will be taken at the initial exam by our treatment coordinator. Thank you for your cooperation!

First Visit Checklist

The following is a checklist of important information that we would like you to bring to your initial exam:

Name, address and phone number of family dentist

Name, address and phone number of physician

Name, address, phone number and social security number of person(s) responsible for account

Orthodontic insurance information:

  • name of person insured
  • birthday of person insured
  • social security of person insured
  • employer’s name and address (if applicable)
  • insurance company address and group number

First Visits

The First Appointment

The first appointment is an examination, which allows us to get acquainted with and determine the basic nature of each patient’s situation

If orthodontic treatment is determined to be the best option, further diagnostic information is required. This information includes:

  • photographs of mouth and face
  • a cephalometric x-ray (x-ray of the head) showing the relative positioning of the teeth and supporting structures
  • an accurate set of models of the patient’s teeth and surrounding structures

The Second Appointment

This appointment is designed to acquaint you with the nature and extent of your individual situation and the plan of treatment that we will pursue based upon the information gathered in the first appointment.

The objectives, methods and duration of treatment will be discussed and any further questions may be answered.

Patient Forms

In order to view or print these forms you will need Adobe Acrobat Reader installed.

Click here to download it

Mission Statement

“Our primary concern is to serve our patients and to provide timely, professional, quality care with a personal and friendly touch. We encourage patients to be actively involved in their treatment and strive to improve their self-esteem and quality of life.”

Our Vision

“We would like to be known as the practice of choice for orthodontic care and for professional fulfillment.”

Our underlying principles to accomplish this:

  • Treat patients and each other as we would like to be treated
  • Be aware of and respect the patient’s individual needs
  • Be gentle, caring and understanding
  • Strive for excellence in all areas
  • Inform patients and parent of treatment progress at each appointment
  • Offer the most recent advancements in orthodontic care
  • Give back to the community and profession by involvement in education, both formally and informally
  • Foster open communication and trust
  • Work together as a team
  • Recognize and respect the unique talents and characteristics of each other
  • Develop our potential through education and training
  • Strive to become self-directed, self-motivated and assume greater responsibility